SprintPCS misses the boat
I've been a customer of SprintPCS for many years now with two phones
and sometimes hefty charges. The last time I upgraded phones I
had to threaten to quit in order to get any sort of deal on a new
Now, SprintPCS is advertising a great new idea....treat your existing customers as well as your new customers. Well, duh! Actually, it should be "Treat them better" since you've already paid the acquision cost. (about $300 per person now in the cell industry I think I read recently).
Anyhow, Sprint is advertising $150 off for exisitng customers. Except, it's a rebate, and you have to sign a 2 year agreement. After you lay out your bucks for a new phone you have to keep the service active 30 days (60 if you're using their data service) then you have to wait 6 to 8 weeks for the rebate to be processed. So...that's up to 4 months?!?!?! How's that a great deal? Especially if you walk into their store as a new customer and get all the discounts immediately.
So, I called and asked to be connected to the people who try to convince you not to terminate your service...they usually have the best deals to offer. Nope, nothin' doing I was told. It's the public offer or nothing.
So, AT&T has some cool phones, I can get a work discount and they'll give me immediate discounts...