Thought of the Day - Missed opportunities
The returns in my home HVAC system are oddly shaped and I have to custom order the filters. I've been getting filters from NordicPure for the last year or so. i needed more but I was struck with a thought. NordicPure sends me an e-mail each month reminding me to change my filter. However, they never sent me an e-mail reminding me to order more. Given the number I bought it shouldn't be hard to figure out when I would run out.
I also ordered a couple of custom shirts by a Made-to-Measure company. Their shipping time is quite long, 6-8 weeks. I got the shirts a few weeks ago and haven't heard anything since I placed my order back in Nov. An e-mail to me encouraging me to reach out when I got the first order, a discount on the second and something to motivate me and I would have placed my 2nd order by now. Instead, I'm not sure what I'm going to do.